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Fraud & Chargebacks

Fraud & Chargebacks

Fraud & Chargebacks

Last updated – 2026

Please note:

If you receive an item you did not order or believe your card has been used fraudulently, please get in touch with us right away. We’ll handle everything — including arranging a free return — and ensure you receive a full refund promptly.

We actively monitor all transactions for suspicious or unusual activity. Orders flagged as potentially fraudulent may be delayed, cancelled, or require additional verification before dispatch.

In the event of a chargeback, payment dispute, or claim, we reserve the right to provide order details, delivery confirmation, and communication records to the payment processor for investigation.

Orders are shipped only to the billing and checkout address provided at the time of purchase. We are not responsible for unauthorised purchases made using stolen or compromised payment details.

Any fraudulent activity or abuse of chargeback systems may result in permanent account restrictions and refusal of future service.